Are they under 18? This guide is about supporting an adult. See NHS support for children and young people. If you are under 18 and supporting someone else, see young-carer rights and support.
Start with what you have noticed
Choose a reasonably private moment when neither of you has to rush. Describe the change without telling them what is wrong with them.
Avoid beginning with a verdict such as “You are depressed” or a demand such as “You need to get help”.
Sources: Mind, Samaritans and Rethink
Give them room to answer
- Ask one question at a time.
- Let pauses happen.
- Listen for what they are trying to tell you instead of preparing your solution.
- Reflect back what you have heard.
- Do not press for details they do not want to share.
If they say very little, Rethink advises letting them know that you are available to listen if and when they are ready.
Sources: Samaritans, Rethink and PAPYRUS
Offer something specific
Mind advises making a specific offer and gives this example:
They may say no. You can ask again another day without applying pressure.
Source: Mind
If you are worried about suicide, ask clearly
Samaritans and PAPYRUS say asking about suicide does not plant the idea. It gives someone permission to tell you what is happening.
If they say yes, are unsure or cannot say that they are safe, follow the next steps now.
What to do nextSources: Samaritans and PAPYRUS
What to avoid saying
- “Are you feeling any better yet?” Repeated progress checks can feel like pressure to improve or to reassure you. Try: “How is today for you?”
- “Cheer up” or “try to think positively.” The NHS says depression is not something a person can simply snap out of. Try asking what the day has been like.
- “Other people have it worse.” Mind warns against minimising the person's experience. Try reflecting what you heard.
- “You have nothing to be depressed about.” This turns the conversation into a defence of how they feel.
- “Think what you're doing to everyone else.” Guilt is unlikely to make it easier to speak honestly or accept help.
Mind advises keeping in touch without putting pressure on the person to reply. Open questions leave more room than asking repeatedly whether they are better.
Sources: NHS and Mind
End with a next point of contact
You do not need to settle everything in one conversation. Mind advises keeping in touch without pressuring someone to reply and offering practical help with services or appointments.
Source: Mind
Here for Someone is an independent information project. It is not a helpline or medical service. This page organises public guidance from the organisations linked beside the relevant information; it has not been clinically reviewed by Here for Someone.
Sources checked: 26 August 2026
← Depression overview