Accessibility

Using the site

Here for Someone aims to make its information usable by people with different access needs. You can use the keyboard to follow links, open menus and choose topics. A “Skip to content” link appears when you begin tabbing through a page.

Guides have headings and labelled controls. Expandable sections can be opened individually, and the research articles have a “Show all” control. The site reduces movement when your device requests reduced motion.

Use your browser’s zoom and text settings if they help. Some guides and tools have print or save options. If the depression PDF is difficult to use, the web guide to supporting someone with depression provides the guidance with headings and links.

Checks and limitations

Checks so far include keyboard journeys, form labels, topic and relationship controls, colour contrast in shared controls, and layouts at narrow and wide browser widths. These are development checks in Chrome, including narrow test frames.

• The site has not had a complete independent accessibility audit. It does not claim to meet all of WCAG 2.2 Level AA.
• Use with actual screen readers, physical phones and tablets, and native browser zoom at 200% and 400% still needs testing.
• The depression PDF has selectable text, bookmarks and structural tags for headings, paragraphs, lists and links. Its structure has been checked, but it still needs testing with actual screen readers. Use the web guide if the PDF is difficult to navigate. Other saved documents have not been fully assessed with assistive technology.
• Search, topic switching and some save tools need JavaScript. The main guidance remains readable without it, and the contact form is available on the About page.
• There is no separately produced Easy Read or checked Welsh-language version.

Report an accessibility problem

Use the contact form and choose “An accessibility problem”. Include the page address, what you were trying to do and what stopped you. If you know them, your browser, device and any assistive technology can help identify the problem.

You do not need to include your name, a diagnosis or anyone’s health history. An email address is optional if you would like a reply. Messages are not monitored continuously.

If the form itself prevents you from reporting a problem, that remains a limitation: there is currently no separate public email or telephone contact for the site.

Statement updated: 8 October 2026