Write to their GP or prepare for a meeting
Put your concerns into a GP letter, or take a short set of notes into an appointment, ward round or care review.
A GP may be unable to discuss a patient with you without consent, but they can listen to information you provide. Where possible, tell the person that you are writing. A letter can still be useful when that is not possible. The information may go on their record and the clinician may need to discuss it with them. If that could put you at risk, speak to the service before sending details.
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If help cannot wait, do not rely on a letter or meeting request being read. Use the urgent help for their UK nation, even if you do not know their GP.
Confidentiality: GMC guidance on listening to people close to a patient, paragraphs 39 and 40. For appointments and follow-up, see making treatment reviews useful.
Confidentiality: what you can tell the care team and what they may share.
Last full source check: 26 September 2026
Source-check history and scope
Later checks: Confidentiality wording checked: 1 October 2026.