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Psychosis support

Supporting someone diagnosed with schizophrenia

Understanding the diagnosis, motivation, memory, treatment reviews and everyday support.

Schizophrenia can affect motivation, thinking and everyday life as well as involve psychosis. People with the same diagnosis can have different experiences and support needs. This section is for understanding a diagnosis they have been given, not deciding whether they have schizophrenia.

If they are frightened by voices or unusual beliefs now, go to help with what is happening. For ongoing support, choose a question below.

What does the diagnosis mean?

Psychosis describes experiences such as hallucinations, delusions and disorganised thinking. It can happen with schizophrenia, bipolar disorder, severe depression and other causes. It may happen once, recur or continue over time.

Schizophrenia is a diagnosis made through a professional assessment. It does not mean a split personality. Someone may have periods with few or no psychotic symptoms while still needing help with other difficulties. Recovery varies; the diagnosis alone cannot tell you what their future will look like. [11]

Ask the clinician to explain what the diagnosis means for this person, what support is available and when their care will be reviewed. The guide to the first days after a diagnosis covers questions, information and who to tell.

They struggle to get started or seem withdrawn

Losing motivation or enjoyment, speaking less and showing less emotion can be what clinicians call negative symptoms. These difficulties can be mistaken for laziness or not caring. They may continue when voices or unusual beliefs are less noticeable. [12]

Do not assume every change is part of schizophrenia. Depression can look similar, and medicines can cause drowsiness. Tell their team what has changed and ask for a review. [13]

  • Offer help getting started with one agreed task.
  • Keep requests clear and give them time to respond.
  • Keep making room for interests and time together, without every visit becoming a check on chores.

These suggestions draw on Lancaster University’s REACT toolkit. They are options to try together, not a test of how hard either of you is trying. [14]

Memory, concentration or planning are difficult

Schizophrenia can affect remembering, learning, concentrating and making decisions. An appointment or a task with several steps may be harder than it looks from outside. Tell the team which everyday activities are difficult and ask what practical support could help. [15]

Use clear, brief explanations and check what they have understood. If they want help with reminders or getting started, agree what would be useful rather than taking over. Helping without taking over has more ideas.

Treatment is not helping enough, or side effects are difficult

Offer to help them prepare for a review with their prescriber. Include what has improved, what is still difficult and any side effects affecting daily life. Medication decisions belong to the person and their clinician; do not change doses for them or encourage sudden stopping. [16]

If psychotic symptoms remain troublesome after two different antipsychotics have been tried for several weeks each, ask the psychiatrist whether clozapine should be considered. The clinician needs to assess the previous treatments and whether it is suitable. The medicines guide covers reviews and precautions, including clozapine. [17]

Ask about psychological and practical support as well. Family intervention can help you understand what is happening and work through difficulties together.

Day-to-day life and physical health · If symptoms continue, return or get worse · Support for you

Last full source check: . Next source check due: . What these dates mean.

Sources and source-check history
  1. Understanding schizophrenia

    NHS: schizophrenia covers diagnosis, symptoms and recovery. NHS: psychosis explains the distinction.

    Back to the advice

  2. Motivation and withdrawal

    Royal College of Psychiatrists: schizophrenia and NHS: symptoms explain negative symptoms and why they can be misunderstood.

    Back to the advice

  3. Other reasons for a change

    Royal College of Psychiatrists discusses overlap with depression. NHS: treatment lists drowsiness as a possible side effect.

    Back to the advice

  4. Practical support at home

    Lancaster University: REACT offers suggestions from relatives about clear communication, help getting started, enjoyment and support for the family. Our wording adapts those suggestions; it is not a treatment programme.

    Back to the advice

  5. Memory and concentration

    Rethink: schizophrenia explains cognitive difficulties. REACT covers clear explanations and prompts.

    Back to the advice

  6. Treatment reviews

    NHS: treatment for schizophrenia describes individual care, side effects, reviews and the risks of stopping medication without advice.

    Back to the advice

  7. Asking about clozapine

    Royal College of Psychiatrists: clozapine explains when a doctor may suggest it after other antipsychotics have not worked well. This is a question for a specialist review, not an instruction to change treatment.

    Back to the advice

Last full source check: 29 August 2026

This material was moved from the psychosis overview on 10 November 2026. Moving it is not a new source or clinical review. The relevant additions were checked on 20 October 2026.

Independent information, not a medical or crisis service. This guidance has not been clinically reviewed. How we use sources.